Incident affecting Mobile Telephony in Norway

resolved · 8 Oct 2026, 19:16

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 8 Oct 2026, 18:14

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - Our mobile radio network operator have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with the operator and will post a further update as soon as they report progress or restored service. October 8, 2026 17:33 CEST Identified - Our radio mobile network operator reports that mobile services remain impacted, with disruption occurring intermittently and to varying degrees. The operator is working to resolve the issue with the highest priority. Important: The operator has confirmed that calls to emergency services may also fail intermittently during this incident. If a call to 112 does not connect, retry immediately or use a phone on a different mobile network. We remain in close dialogue with the operator and will post a further update as soon as we have more information to share. October 8, 2026 18:14 CEST Identified - Our monitoring shows a clear improvement in voice call performance. Though, we have not yet received an update from our mobile network operator on the progress of their fault handling. We will post a new update as soon as we receive further information or observe any material change. October 8, 2026 19:11 CEST Identified - Our mobile network operator reports that SMS and mobile data services have been restored to normal operation. Voice calls remain affected and may still fail intermittently. The operator has observed an improvement but has not confirmed the fault as resolved. Calls to emergency services may therefore still be affected. The next update from our operator is expected at 21:00 CEST. A further update will be published once it has been received, or earlier should the situation change

investigating · 8 Oct 2026, 17:18

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - Our mobile radio network operator have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with the operator and will post a further update as soon as they report progress or restored service. October 8, 2026 17:33 CEST Identified - Our radio mobile network operator reports that mobile services remain impacted, with disruption occurring intermittently and to varying degrees. The operator is working to resolve the issue with the highest priority. Important: The operator has confirmed that calls to emergency services may also fail intermittently during this incident. If a call to 112 does not connect, retry immediately or use a phone on a different mobile network. We remain in close dialogue with the operator and will post a further update as soon as we have more information to share. October 8, 2026 18:14 CEST Identified - Our monitoring shows a clear improvement in voice call performance. Though, we have not yet received an update from our mobile network operator on the progress of their fault handling. We will post a new update as soon as we receive further information or observe any material change.

investigating · 8 Oct 2026, 16:34

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - Our mobile radio network operator have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with the operator and will post a further update as soon as they report progress or restored service. October 8, 2026 17:33 CEST Identified - Our radio mobile network operator reports that mobile services remain impacted, with disruption occurring intermittently and to varying degrees. The operator is working to resolve the issue with the highest priority. Important: The operator has confirmed that calls to emergency services may also fail intermittently during this incident. If a call to 112 does not connect, retry immediately or use a phone on a different mobile network. We remain in close dialogue with the operator and will post a further update as soon as we have more information to share.

investigating · 8 Oct 2026, 16:32

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - Our mobile radio network operator have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with the operator and will post a further update as soon as they report progress or restored service.

investigating · 8 Oct 2026, 16:24

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - Two of Norway's largest mobile network operators have confirmed that the fault lies within their own networks and that they are working to resolve it. Telavox's own network and services are operating normally. We remain in direct contact with both operators and will post a further update as soon as they report progress or restored service.

investigating · 8 Oct 2026, 15:02

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 8, 2026 16:00 CEST Identified - We have confirmed that our network is operating normally. Two of our external vendors have identified the issue is in their end. We are working directly with both vendors to restore services as quickly as possible.

investigating · 8 Oct 2026, 14:48

October 8, 2026 15:45 CEST Investigating - We are currently experiencing issues with our fixed and mobile telephony in Norway, which may affect incoming and outgoing calls. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.