Puzzle Technology
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Settlement Delay (AP) - 19102026

Major · resolved · started 19 Oct 2026, 17:05 · resolved 19 Oct 2026, 17:22

Direct Debit Processing

  1. resolved · 19 Oct 2026, 17:24

    Dear Customer,<br/><br/>We can confirm today’s Worldpay GBP, Worldpay EUR, and Barclays settlement files have been merged with tonights file and will be resubmitted.<br/><br/>As a result, processing will be delayed by approximately 24 hours.<br/><br/>We sincerely apologise for any inconvenience this may cause and appreciate your understanding and patience.<br/><br/>Access PaySuite<br/>

  2. identified · 19 Oct 2026, 17:17

    <span>Dear Customer,</span><br/><br/><span>Please be advised that the processing of today’s Worldpay GBP, Worldpay EUR, and Barclays settlement files was not successful. The files will be merged with tonights file and resubmitted.</span><br/><br/><span>As a result, processing will be delayed by approximately 24 hours.</span><br/><br/><span>We sincerely apologise for any inconvenience this may cause and appreciate your understanding and patience.</span><br/><br/><span>Access PaySuite</span><br/>