Puzzle Technology
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Incident affecting Telavox Desktop, Mobile App, and Web Application

Major · resolved · started 22 Oct 2026, 08:57 · resolved 22 Oct 2026, 10:56

  1. resolved · 22 Oct 2026, 10:56

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 22 Oct 2026, 09:06

    October 22, 2026 09:57 CEST Investigating - There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience increased load times and problem accessing all services related to the Home/flow user interface and our applications. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible. October 22, 2026 10:03 CEST Monitoring - Our services are stable again. The problem with access to our softphone, the Home/Flow user interface and our applications is fixed, and load times are normal. We continue to monitor the platform closely. If you still have problems, please contact our support.

  3. investigating · 22 Oct 2026, 09:00

    October 22, 2026 09:57 CEST Investigating - There is currently a problem reaching our softphone and home/flow/ user interface. Users may experience increased load times and problem accessing all services related to the Home/flow user interface and our applications. Our incident response team is actively investigating the issue and working to resolve it as quickly as possible.