SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia
Minor · resolved · started 23 Oct 2026, 05:12 · resolved 23 Oct 2026, 07:58
resolved · 23 Oct 2026, 07:58
Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
monitoring · 23 Oct 2026, 05:58
**2026-10-23T04:12:12.346Z** — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-23T04:36:10.303Z** — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-23T04:56:27.016Z** — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified · 23 Oct 2026, 05:36
**2026-10-23T04:12:12.346Z** — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-23T04:36:10.303Z** — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating · 23 Oct 2026, 05:14
**2026-10-23T04:12:12.346Z** — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.