Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores.

resolved · 26 Oct 2026, 21:26

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 24 Oct 2026, 20:10

**2026-10-24T19:07:52.750Z** — We are aware of a problem where Node use1-dtc-server-118.datto.com is inaccessible preventing access to Backups/ Screenshots/ Restores. The Kaseya Engineering Team is investigating the situation Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/