SMS Delivery Delays between a Subset of Twilio Long Codes and Multiple Networks in Portugal

resolved · 28 Oct 2026, 00:18

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 27 Oct 2026, 23:58

**2026-10-27T23:06:59.121Z** — Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-27T23:40:26.571Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-27T23:57:41.137Z** — We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified · 27 Oct 2026, 23:40

**2026-10-27T23:06:59.121Z** — Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-10-27T23:40:26.571Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating · 27 Oct 2026, 23:08

**2026-10-27T23:06:59.121Z** — Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.