Some services are experiencing issues
Microsoft 365
Some users may be intermittently unable to access their Exchange Online mailboxes in some connect...
Title: Some users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps User impact: Users may be intermittently unable to access their Exchange Online mailboxes with the Outlook mobile apps. More info: This issue impacts both the Android and iOS mobile app experiences. Current status: We're analyzing Outlook mobile logs to isolate the root cau...
Microsoft 365
MINOR
Broadband Services - ICUK
Cloud Drive Mapper
Direct Debit Payment Service
Domain Registrations - non UK
Esign Platform - PandaDocs
Helpdesk
Hosted PBX (NTA)
Hosted PBX - Xelion
Managed DNS - ScoutDNS
Mesh
Microsoft Azure
Network Device Cloud Management - Ubiquiti
Network Device Cloud Management - Watchguard (Inc Authpoint)
Outbound Email Relay (Postmark)
Outbound Email Relay (SMTP2GO)
Puzzle Internal PBX
Puzzle Technology - Website Hosting
Remote Management Tools
Shared Web Hosting - 20i
Telecoms - Inbound SMS and WhatsApp
Telecoms - SIP Trunks - Fuse2
Telecoms - SIP Trunks - Gamma
Past Incidents ‹ Jan 25 - Jan 31, 2026 ›
January 31, 2026
No incidents reported
January 30, 2026
Microsoft 365
Some users may experience a delay when loading pages in Microsoft OneDrive
Jan 30, 06:54PM UTC
Microsoft 365
Some users may experience a delay when loading pages in SharePoint Online
Jan 30, 06:53PM UTC
Telecoms - Inbound SMS and WhatsApp
Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers
Jan 30, 03:11PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays To Vala Network in Kosovo
Jan 30, 01:39PM UTC
Network Device Cloud Management - Watchguard (Inc Authpoint)
2026-01-30 - GLOBAL - WGC Login issues
Jan 30, 10:31AM UTC
Shared Web Hosting - 20i
Outage with 20i
Jan 30, 08:13AM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays to Lycamobile Ltd in Netherlands
Jan 30, 07:25AM UTC
January 29, 2026
Microsoft 365
Users routing their Exchange Online email through a third-party protection service may have send ...
Jan 29, 05:33PM UTC
Shared Web Hosting - 20i
Outage with 20i
Jan 29, 04:57PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays and Failures to Wind Hellas in Greece
Jan 29, 01:05PM UTC
Microsoft 365
Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated
Jan 29, 09:20AM UTC
January 28, 2026
Shared Web Hosting - 20i
Outage with 20i
Jan 28, 08:29PM UTC
Telecoms - Inbound SMS and WhatsApp
High Error Rates for Conversations and Programmable Video in IE1
Jan 28, 06:20PM UTC
Telecoms - Inbound SMS and WhatsApp
Emergency Number Provisioning Failing Intermittently Due to Configuration Lookup Returning No Res...
Jan 28, 05:50PM UTC
Shared Web Hosting - 20i
Outage with 20i
Jan 28, 01:59PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Failures To a Subset of Twilio Numbers in Croatia
Jan 28, 01:22AM UTC
January 27, 2026
Mesh
Emails slow to process on Mesh 365 (US only)
Jan 27, 11:12PM UTC
Telecoms - Inbound SMS and WhatsApp
Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom
Jan 27, 10:47PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays to Vodafone in Ireland
Jan 27, 07:19PM UTC
Telecoms - Inbound SMS and WhatsApp
SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland 272-15
Jan 27, 01:40PM UTC
Network Device Cloud Management - Watchguard (Inc Authpoint)
2026-01-27 - GLOBAL- Login Issues for MFA & SAML SSO Users
Jan 27, 03:05AM UTC
Telecoms - Inbound SMS and WhatsApp
Inbound Call Failure To Norway Phone numbers.
Jan 27, 12:19AM UTC
January 26, 2026
Microsoft 365
Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on t...
Jan 26, 10:07AM UTC
Telecoms - Inbound SMS and WhatsApp
Private offering and Porting Request forms are currently unavailable in Console
Jan 26, 09:27AM UTC
January 25, 2026
No incidents reported
Maintenance Feed
March 29, 2026
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - MTT
from 20:59 UTC until 01:00 UTC
March 30, 2026
Telecoms - Inbound SMS and WhatsApp
Ireland SMS Carrier Maintenance - Three
from 21:00 UTC until 06:00 UTC
Telecoms - Inbound SMS and WhatsApp
Russia SMS Carrier Maintenance - MegaFon
from 21:00 UTC until 01:00 UTC
March 31, 2026
April 08, 2026
Telecoms - Inbound SMS and WhatsApp
Spain SMS Carrier Maintenance - Telefonica
from 23:00 UTC until 04:00 UTC
Telecoms - Inbound SMS and WhatsApp
France SMS Carrier Partner Maintenance
from 20:00 UTC until 23:00 UTC